gin rummy

gin rummy App support

Contact
+91 3599072119

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The gin rummy:

Q1: How to log in after installing the gin rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you will be successfully logged in without needing a password or email. This convenient method allows easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number as before. If your number has changed, submit your proper KYC (Know Your Customer) documents to the customer support team via email to transfer your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest updated version. Once installed, you should be able to log in and start playing without any problems. This should resolve any compatibility issues and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The gin rummy:

Q1: What is the minimum withdrawal amount in the gin rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum amount compared to other apps. Withdrawals are limited to the earnings from gaming, excluding bonus amounts. This means users can only withdraw money they've earned through gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you've completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays can sometimes occur, particularly with payments, which may take up to 24 hours to process. This additional waiting time can extend the overall completion time for certain transactions.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve this issue, check your transaction history in the settings and wait for up to 24 hours for the withdrawal to be processed into your wallet account. If the issue persists, you can seek assistance from their care centre for further help.

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